Terms of service
Terms of Service
Last updated: [Insert Date]
Welcome to Harrek. By accessing or purchasing from our website (harrek.de), you agree to the following Terms of Service. Please read them carefully before placing an order.
1. General
1.1 These Terms of Service govern the use of our website and the sale of our products to customers worldwide.
Email: harrek.shop@gmail.com
1.3 These terms apply to consumers as defined in §13 BGB and to business customers unless otherwise stated.
2. Eligibility to Purchase
2.1 You must be at least 18 years old to place an order.
2.2 If you are ordering on behalf of a company, you confirm that you are authorised to do so.
3. Products and Availability
3.1 We strive to ensure all product descriptions, prices, and availability are accurate.
3.2 We reserve the right to discontinue any product at any time without prior notice.
4. Prices and Payment
4.1 All prices are listed in Euro (€) and include VAT where applicable.
4.2 We accept payment methods shown at checkout.
4.3 Payment must be made in full before an order is shipped.
5. Shipping & Delivery
5.1 Shipping costs and delivery times are outlined in our Shipping Policy.
5.2 We are not responsible for delays caused by customs, natural events, or carrier issues beyond our control.
5.3 International customers are responsible for any customs duties or import taxes.
6. Returns & Refunds
6.1 Our Return & Refund Policy applies to all returns and exchanges.
6.2 You have a legal right of withdrawal under German and EU consumer law (see policy for details).
7. Limitation of Liability
7.1 We are liable without limitation for intent and gross negligence.
7.2 In cases of simple negligence, liability is limited to foreseeable damage typical for the contract.
7.3 We are not liable for any indirect or consequential losses unless caused by intent or gross negligence.
8. Intellectual Property
8.1 All content on harrek.de (including text, images, and logos) is owned by Harrek or its licensors and may not be used without permission.
9. Governing Law & Dispute Resolution
9.1 These Terms are governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
9.2 The European Commission provides an online dispute resolution platform (ODR), available at: https://ec.europa.eu/consumers/odr/.
10. Amendments
10.1 We reserve the right to update or modify these Terms of Service at any time.
10.2 Changes will be posted on this page, and continued use of our website constitutes acceptance of the changes.